My experience covers all aspects of the UX/CX lifecycle.
Design work ranges from responsive web builds, to apps, smart TVs, large touchscreen interfaces and more. Confident running research too, preferably as part of an end-to-end project, but happy stepping in for pure research or user testing work. On the strategy side of things I have undertaken many customer experience mapping projects, as well as some service modelling/blueprint work.
Designing a dashboard for dealership and head office employees.
Black Swan Data
Research and design for mobile-first passenger services from pre-ordering meals and duty free, to editorial magazine content.
Interactive digital signage and customer experience project for P&O Cruises' newest cruise ship.
A responsive website for Nordoff Robbins to complement their new branding and strategic direction.
Research, development of the service proposition, and concept designs for a music NFT startup.
Full details coming soon.