I'm Richard Dron, a London-based experience designer.
I'm very much about championing the user and I'm passionate about creating innovative, useful experiences, particularly where digital, physical and people come together to make a real impact on people's lives.
Growing up abroad and living in various countries in my life I have great thirst for understanding different people and cultures, and have a natural curiosity to understand the whats, hows, and whys of the things around me.
Outside of work you'll find me sketching and tinkering with various projects, fixing my motorbike, seeking out or creating gastronomic delights, planning or experiencing my next travels or adventure, doing some sort of exercise, or preferably all of the above.
I'm currently based in London, happy to work remotely, and always open to international opportunities.
Tel: +44 (0)7950273554
Research: Stakeholder workshops, user testing, interviews ,surveys, questionnaires, competitor/comparator analysis, analytics, expert/heuristic review, field research, ethnographic studies.
Design: Storyboards, personas, user journey mapping, customer experience mapping, information architecture, sketching/concept design, prototyping, service models/blueprints.