Work
My experience covers all aspects of the UX/CX lifecycle. I have worked on many large, responsive web builds, apps including augmented reality, large touchscreen kiosks, smart TVs and CX pieces. Here are a few examples.
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Vodafone - coming soonFor the last 9 months I have been working on the MyVodafone App and website, wireframing, prototyping and testing multiple features.
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HeinekenA responsive companion to the Heineken Rugby World Cup.
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McVitie'sA playful, augmented reality app. Because everybody loves kittens.
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Dream CruisesLarge touchscreen kiosks and smart tv interfaces onboard a cruise ship.
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Large NHS TrustResearch, define and design of a new website
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RNIBAn exercise in accessibility and simplicity. A component based approach to this UX, design and build project, with highest accessibility requirements.
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British Heart FoundationWhat started off as a CMS migration with a reskin and a few UX tweaks turned into large-scale improvements across the whole site.
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David Lloyd LeisureAll about acquisition. A complete UX, design, build project of their new website, bringing their offline success into their online space and putting the customer first.
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Clients in alphabetical order:
3M/Post-It - wireframes and specification for campaign site Adecco - user research and concepting for global site redesign Bayer - personas, customer journeys, and concept design British Heart Foundation - see above Canon - user research, personas, customer journeys, and concept design City of Moonee Valley - full design of their mobile site City of Whittlesea - mobile site David Lloyd Leisure - see above Duracell/Star Wars - augmented reality app The Economist - redesign of the global header and footer and various pieces of research GS1 - design of bench-marking and money-saving calculators GSK/Sensodyne - wireframes and specifications for global site redesign and sensitivity calculator Heineken - see above |
ICAEW - digital strategy and UX improvements IFOA - extensive user testing before site launch Imperial College Healthcare NHS Trust - see above Magrabi - user research for service design McVitie's - augmented reality app Monash University - various workshops, guerrilla testing MS Society - UX improvements across their site Parkinson’s UK - redesign of the Parkinson's UK Shop RNIB - see above Dream Cruises/SMC Design - user flows and wireframes for large touchscreen wayfinding kiosks, cabin smart TV interface and mobile site for a Chinese cruise company The University of Aberdeen - user testing for their undergraduate prospective student journey as well as general brand awareness University of West London - user testing for their undergraduate and postgraduate prospective student journeys Vodafone/BAE Systems Applied Intelligence - user flows, wireframes, prototypes, user testing on multiple features across both the MyVodafone App and the Vodafone website. |